Privacy Policy

1. Who We Are

Nestmark Services ("we", "our", "us") is a window and gutter cleaning company based in Ottawa, Ontario, Canada. We can be reached at info@nestmarkservices.com.

2. Information We Collect

When you request a quote or contact us, we collect:

• Full name
• Email address
• Phone number
• Service address

3. How We Use Your Information

We use your information to:

• Provide and schedule cleaning services
• Send booking confirmations and service reminders
• Respond to your inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Analytics

Our website uses analytics tools (Google Analytics and PostHog) to understand how visitors use our site. These tools may collect anonymized data such as pages visited, time on site, and general location. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

5. Cookies

Our website uses cookies for analytics purposes. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent to our use of your data

To exercise these rights, contact us at info@nestmarkservices.com.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Contact Us

For any privacy-related questions or concerns:

Email: info@nestmarkservices.com